NWN2 :: Log-In Trouble Shooting

Dungeon Master (NWN 2) Gender: Joined: 23 Mar 2007

If you are having difficulties logging in to DEX2 for the first time, this is the thread for you so keep reading please.

How to download and aquire the appropriate files to play on DEX2

DEX2 uses World Gate as a utility to download all of the appropriate files to play on the server. Please follow this link for further instructions:

http://www.dungeoneternal.com/phpBB2/ftopic6098.php

Trouble Shooting:

If you either freeze or lock up while trying to log into DEX2, you probably have a communication error in regards to a firewall/antivirus/router.

Quote:

Quote: From GameSpy Arcade

What is a firewall or proxy?

Firewalls and proxies are software programs or pieces of hardware designed to protect your computer and/or network from Internet intruders. Some of these are:

Windows XP Firewall
Norton Internet Security
Tiny Personal Firewall
Zonealarm
Sygate (proxy)
Wingate (proxy)
Internet Connection Sharing aka ICS - provided by Windows 98SE and higher (proxy)
Linksys Routers (hardware firewall)
D-Link Routers (hardware firewall)
Cisco Routers (hardware firewall)

Working Around the Firewall / Proxy

If you are behind a firewall/proxy and are able to change its settings, Arcade needs the following TCP ports open in order to function:

6667 (IRC)
3783 (Voice Chat Port)
27900 (Master Server UDP Heartbeat)
28900 (Master Server List Request)
29900 (GP Connection Manager)
29901 (GP Search Manager)
13139 (Custom UDP Pings)
6515 (Dplay UDP)
6500 (Query Port)

Or the original Bioware Forum thread can be found here:

http://nwn2forums.bioware.com/forums/viewtopic.html?topic=560311&forum=116

There is another Bioware "Self Help" thread which may be of use and can be found here:

http://nwn2forums.bioware.com/forums/viewtopic.html?topic=564002&forum=118

These ports must be opened in all possible firewalls. Check the manufacturer's site of your hardware/software in question if you need assistance doing this.

I Still Have Problems:

If you have taken the steps thus far and are still having problems, there is a chance that the resource strain from NWN2 is too much for your computer in it's current configuration.

You may want to "tweak" it as best you can, which you can find other helpful hints here:

http://www.dungeoneternal.com/phpBB2/ftopic5666.php

I Still Have Problems #2:

If, after all of this you are still unable to log in to the server, please feel free to contact Obsidian or Bioware since they have previously stated that their game was not originally optimized for on-line multiplayer gaming. With each patch however, they have made strides to improve the performance of on-line play.